Please read these terms carefully before registering or placing any bets on koin25. By accessing our platform, you agree to be bound by these conditions.
A summary of the most important points — full details in the clauses below
You must be at least 21 years of age and a legal resident of Indonesia to register and use koin25. Age verification is mandatory during account setup.
koin25 supports deposits via BCA, BRI, BNI, Mandiri, CIMB Niaga, and e-wallets OVO, DANA, GoPay. All transactions are subject to identity verification.
All bonuses carry a wagering requirement that must be met before withdrawal. Terms vary per promotion — review individual bonus pages for full details.
One account per player. Sharing, selling, or transferring accounts is strictly prohibited. koin25 reserves the right to suspend accounts engaged in fraudulent behavior.
koin25 promotes responsible gaming. Players may set deposit limits, request time-outs, or self-exclude at any time by contacting our support team.
All personal data collected during registration and KYC is processed in accordance with our Privacy Policy. We never sell your data to third parties.
For the purposes of this Agreement, the following terms shall have the meanings set out below:
To register and use the koin25 Platform, you must satisfy all of the following eligibility criteria:
To access the koin25 Platform, you must complete the online registration form accurately and in full. You agree to provide truthful, complete, and current information at the time of registration and to update your account details promptly if any information changes.
Each Player is permitted to hold one (1) Account only on koin25. Registering multiple accounts — whether under your own name, a pseudonym, or through a third party — is strictly prohibited. If duplicate accounts are detected, koin25 reserves the right to close all associated accounts, forfeit all bonus balances, and withhold any withdrawals pending investigation.
You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your credentials with any third party. koin25 will not be liable for any loss or damage arising from unauthorized access to your Account resulting from your failure to safeguard your login information. You agree to notify koin25 immediately if you suspect any unauthorized use of your Account.
koin25 is required to conduct identity verification in accordance with internationally recognized Know Your Customer (KYC) standards. Before processing a withdrawal request, koin25 may require you to submit:
Verification is typically completed within 1 to 24 hours. koin25 reserves the right to request additional documentation at its sole discretion.
koin25 accepts deposits via the following methods available to Indonesian Players:
Minimum deposit: Rp 50.000 for bank transfers; Rp 25.000 for e-wallets. Deposits made during banking hours are typically credited to your koin25 Account within minutes. Off-hours transfers may take up to 24 hours to appear. koin25 does not charge deposit fees, though your bank or e-wallet provider may apply their own transaction charges.
Withdrawal requests are processed within 1 to 24 hours of submission, subject to the completion of identity verification (KYC) and confirmation that all applicable wagering requirements have been fulfilled. koin25 does not guarantee specific withdrawal processing times as these may vary depending on banking hours, verification status, and applicable compliance checks.
Minimum withdrawal: Rp 100.000. Maximum single withdrawal: Rp 100.000.000 per transaction, subject to account tier and verification level. koin25 reserves the right to perform enhanced due-diligence checks on large withdrawal requests.
All transactions on koin25 are denominated in Indonesian Rupiah (IDR / Rp). koin25 does not accept deposits in foreign currencies directly. Any currency conversion is the sole responsibility of the Player and the originating financial institution.
koin25 reserves the right to refuse, reverse, or withhold any transaction that it reasonably suspects to be fraudulent, connected to money laundering, or in violation of these Terms. In such cases, koin25 will cooperate fully with relevant law-enforcement authorities.
All bonuses and promotions offered by koin25 are subject to specific terms and conditions that are published on each individual promotion page. In the event of any conflict between the specific promotion terms and these general Terms & Conditions, the specific promotion terms shall prevail.
Unless otherwise stated, all bonuses are subject to a wagering requirement before any associated winnings may be withdrawn. The standard wagering requirement is 10× (ten times) the bonus amount. For example, a Rp 200.000 bonus carries a wagering requirement of Rp 2.000.000. Contributions toward wagering requirements vary by game type — slots typically contribute 100%, while table games and live casino games may contribute a lower percentage.
Bonuses are available to eligible Players only. koin25 reserves the right to refuse or reclaim any bonus awarded to a Player who has violated these Terms, created duplicate accounts, or engaged in bonus abuse. Each Player is entitled to claim a Welcome Bonus once only.
Bonuses that remain unclaimed or whose wagering requirements are not fulfilled within the stated validity period will expire automatically and will be removed from the Player's Account without notice.
All bets placed on the koin25 Platform are subject to the specific rules governing each game or market. These rules are accessible within each game interface or market page. By placing a bet, you confirm that you have read and understood the applicable rules.
In the event of a technical error, system malfunction, or any other failure that affects the integrity of a game or bet, koin25 reserves the right to void the affected bets and refund stakes to the Player's Account. koin25 shall not be liable for any losses arising from technical failures beyond its reasonable control.
Odds displayed on the koin25 sportsbook are subject to change until a bet is confirmed. Once a bet is accepted and a bet reference number is issued, the odds are locked. koin25 reserves the right to void bets placed on events where a clear pricing error has occurred. Live betting markets may be suspended at any time during an event at koin25's sole discretion.
Togel (Indonesia's traditional numbers-prediction lottery) draws on koin25 are conducted in accordance with the official results published by the respective pool operators (Singapore, Hongkong, Sydney, Macau, Taiwan, Japan). koin25 is not responsible for any discrepancies in draw results published by third-party pool operators. Results are final once officially declared by the relevant pool authority.
Live casino games are streamed in real time from certified studio environments. All live dealer games use physical equipment (cards, roulette wheels, dice) and the results are determined by real-world physical outcomes. Any dispute regarding a live dealer round must be raised within 24 hours of the game session by contacting customer support with the relevant game round ID.
All slot games available on koin25 use certified random-number generators (RNG) to determine outcomes. Published RTP (Return to Player) percentages represent long-term statistical averages and do not guarantee any specific outcome in any individual session. Progressive jackpot amounts displayed are estimates and may fluctuate in real time.
The following activities are strictly prohibited on the koin25 Platform. Engaging in any of these activities may result in immediate account suspension, forfeiture of balances, and referral to relevant law-enforcement authorities:
koin25 is committed to promoting safe and responsible gambling among all Players. We believe that gambling should be a form of entertainment and never a financial solution or a response to personal difficulties.
koin25 strictly enforces a 21+ minimum age requirement. Players who are found to be under 21 years of age will have their accounts closed immediately and their deposits returned, minus any winnings derived from bonus funds. Any deposits made by underage players will be refunded to the original payment method.
The following responsible-gaming tools are available to all registered Players upon request to the koin25 customer support team:
For detailed guidance on responsible gaming, please visit our dedicated Responsible Gaming page.
If you believe your gambling is causing harm to yourself or others, please contact our 24/7 customer support team immediately. We will assist you in activating any of the above tools without delay. External professional support is also available — please visit our Responsible Gaming page for referral information.
All content on the koin25 Platform — including but not limited to text, graphics, logos, icons, images, software, game interfaces, and the overall look and feel of the website — is the exclusive intellectual property of koin25 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your own personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from the Platform without the express prior written consent of koin25.
The koin25 name, logo, and all related marks, product names, and slogans are trademarks of koin25. You may not use these marks without the prior written permission of koin25.
koin25 makes no warranty that the Platform will be available without interruption, error-free, or free of viruses or other harmful components. Scheduled and unscheduled maintenance may result in temporary service unavailability. koin25 shall not be liable for any losses arising from Platform downtime or service interruptions.
Gambling involves financial risk. koin25 shall not be liable for any financial losses incurred by Players as a result of betting or gaming activity on the Platform. Players acknowledge that they participate in gambling activities at their own risk and with full awareness that losses are possible and may exceed deposits.
koin25 is not responsible for the performance, reliability, or accuracy of third-party services, including payment processors, game providers, and live-streaming technology providers. Any service failures attributable to third-party providers are outside the reasonable control of koin25.
To the maximum extent permitted by applicable law, koin25's total liability to any Player arising under or in connection with these Terms shall not exceed the total amount of real-money deposits made by that Player in the 30-day period preceding the event giving rise to the claim.
In no event shall koin25 be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or reputational damage, even if koin25 has been advised of the possibility of such damages.
koin25 takes your privacy seriously. The collection, storage, and use of your personal data are governed by our Privacy Policy, which forms an integral part of this Agreement and is incorporated herein by reference.
By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy, including the processing of KYC documentation for identity verification and anti-money-laundering compliance purposes.
koin25 will never sell, rent, or lease your personal data to third parties for marketing purposes. Data may be shared with regulatory authorities, law-enforcement agencies, or payment processors where required by law or necessary to process your transactions.
koin25 reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to registered Players via email or through a prominent notice on the Platform at least seven (7) days before the changes take effect, except where immediate changes are required by law or to address urgent security concerns.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the Platform and may request account closure by contacting our customer support team.
It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
These Terms & Conditions shall be governed by and construed in accordance with internationally recognized principles of commercial law. koin25 operates as an international online gaming platform and is licensed and regulated under the applicable framework of the jurisdiction in which it holds its operating license. Specific jurisdictional details are available upon request from our compliance team.
In the event of any dispute arising out of or in connection with these Terms, the parties agree to first attempt resolution through good-faith negotiation. If a dispute cannot be resolved informally within 30 days of written notice, it shall be submitted to binding arbitration in accordance with internationally recognized arbitration rules. The language of arbitration shall be English.
If you have a complaint regarding any aspect of the koin25 Platform, you may submit a formal complaint by contacting our customer support team via live chat or email. koin25 aims to acknowledge all formal complaints within 24 hours and to provide a full resolution within 10 business days. If you are dissatisfied with our resolution, you may escalate your complaint to the relevant gaming authority under whose license koin25 operates.
If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact the koin25 team through any of the following channels:
Our support team is available 24/7 to clarify any aspect of these Terms & Conditions. You can also explore our FAQ page for quick answers to the most common queries.
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